A1Diamonds is committed to ethically sourcing all diamonds used in our jewelry. We only work with suppliers who adhere to strict standards for responsible diamond mining and trading.

To order custom jewelry from A1Diamonds, please contact our customer service team to discuss your desired design and specifications. They will guide you through the process and provide a quote.

Once your order has been placed, you will receive a confirmation email that includes a tracking number. You can use this number to track the status of your order on our website.

A1Diamonds offers a 30-day return or exchange policy for all items purchased on our website. If you are not satisfied with your purchase, please contact customer service to initiate the return process.

All A1Diamonds jewelry come with a lifetime warranty. If any issues arise with the craftsmanship of your jewelry, we will repair or replace it at no cost to you.

You can contact A1Diamonds customer service by phone, email, or through the contact form on our website. Our customer service team is available to assist you with any questions or concerns.

Yes, A1Diamonds has both an online store and a physical store location where customers can view and purchase our jewelry in person. The address of our store and timings can be found on our website.

A1Diamonds accepts all major credit cards, PayPal, and bank transfer as forms of payment.

The time it takes for a custom jewelry to be made and delivered can vary depending on the complexity of the design and the availability of materials. Our customer service team will provide you with an estimated timeline when you place your order.

All A1Diamonds jewelry comes with a certificate of authenticity that verifies the authenticity of the diamonds and materials used in the piece.

A1Diamonds jewelry should be cared for by avoiding contact with chemicals, cleaning with a soft cloth, and proper storage. Our customer service team can provide more detailed care instructions for your specific piece of jewelry.

A1Diamonds offers various discounts and promotions throughout the year, which can be found on our website or by subscribing to our newsletter.

To design your own jewelry with A1Diamonds, please contact our customer service team and they will guide you through the process of creating a custom design. You can provide inspiration images, specifications and our team will provide a quote and estimated timeline for the creation of your custom piece.

Yes, A1Diamonds offers ring sizing services for our customers. If you are unsure of your ring size, you can visit our physical store location for a complimentary ring sizing or contact customer service for more information.

A1Diamonds jewelry can be insured through personal insurance or through our partner company. Our customer service team can provide more information on this service.

Yes, A1Diamonds offers ring sizing services for our customers. If you are unsure of your ring size, you can visit our physical store location for a complimentary ring sizing or contact customer service for more information.

Yes, A1Diamonds offers engraving services for our jewelry. You can contact customer service to discuss your engraving options and to place an order.